free worldwide shipping on all orders above $35!
free worldwide shipping on all orders above $35!

Help Center

FAQ

Account

Do I need to set up an account?

I am not registered. Which e-mail should I use?

Can I change my email address?

What are the advantages of registering?

Payment & Cancellation

Do you accept PayPal?

What methods of payment do you accept?

When will my card be charged?

Do you have discounts for large orders?

Where can I find a coupon?

Is my payment secure?

Having trouble checking out?

Pending and Duplicate charges

Can I cancel my order?

Shipping & Delivery

When will I receive my order?

How long does printing usually take?

Can I track my order?

Where is my order now?

Do you ship internationally?

Local Taxes and Customs Fees.

How much does it cost to ship to my country?

Can I pay extra for expedited shipping?

I need to change my shipping address.

What happens if the item was “Returned to Sender”?

Can I send someone a gift directly?

Do you offer gift wrap?

Order Items

Can I order multiple items?

How much does printing cost? Will it cost more to print more colors?

I’d like to change my order items. Can I still do this?

I just realized that I ordered the wrong size. Can I change it?

Do you offer refunds or exchanges?

I received the wrong size or color.

What happens if my item is damaged after washing?

Product Info

Where can I find product information?

What does “Custom Made On-Demand” mean?

Are T-shirts cotton?

Will the real piece look exactly as it appears online?

How should I wash my printed garments?

Sizing Info

Do you have a sizing chart?

What if I’m not sure about my size?

What’s Alskar® measurement?