Returns & Exchange

Thank you for shopping with Alskar. If you are not 100% satisfied with your purchase, we’re here to help.

CUSTOMER SUPPORT

Customer Support is available 24/7 at [email protected].
We do our very best to respond to support emails within 48 hours. 

RETURN POLICY

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that: 
・The product was purchased within the last 30 days and NOT under personalized or customized category.
・The product is unused condition, with its original packaging. 
・Apparel must be unworn, unwashed, with tag(s) and in new condition. All custom made products are FINAL SALE, no returns or exchanges. 
・You have the receipt, order confirmation or proof of purchase from Alskar. We are unable to accept returns of purchases made from third-party retailers.
・Products that do not meet these criteria will not be considered for return. 

DAMAGED ITEMS

If you receive a damaged product, please notify us immediately. 

INTERNATIONAL SHIPMENTS

We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. 

If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.

CONTACT US

If you have any questions about our returns and refunds policy, please drop us a message here.

This page was last updated Jan 1st, 2020

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